Update: I have continued to contact companies to let them know when their quality does not hold up to what I am use to with their company. The most recent have been the following: Molly Suds- wool dryer balls, Lego- dinosaur set, Annie’s- Fruit Snacks
The Molly Suds wool dryer balls did seemed to be wearing fast and I had just bought them in July. They are to last for 3 years or about 1000 loads. I contacted them to let them know that and they said that they updated the quality since I made my purchase and wanted to send me a new set! Score!
The Legos Dinosaur set- My son likes to make his Lego sets and keep them together. Well this set is made where you can’t do that. My husband mentioned ‘Why don’t they make them so the kids can keep them together, don’t the realize kids like to do that?’ I said that we could always go to a Lego store and possibly get a single brick- lol. I said just contact the company and suggest that they make their sets like that. Well wouldn’t you know, they sent us a whole new set. WHAT?!? I totally didn’t expect that and almost wanted him to reply back that is not necessary, just send us an extra piece or not at all. After all, it was just a suggestion. These companies want happy returning customers though, I suppose.
The Annie’s fruit snacks- I got the Valentine’s Day box for my 6 year old son to give to his classmates along with his valentines and a couple of them came with like two snacks and one actually came with just one! So I let them know that. They then sent me a coupon for a free product for my troubles. Luckily we had enough to go around at school but, I was kind of surprised that that had passed quality!
Needless to say, I’m not telling you to contact every company for the littlest thing but for some things you definitely should make the companies aware so they can continue making good products and stand behind their quality promises.
Also, I have heard where they suggest contacting the companies you love and tell them how much you like X product or products and ask for coupons. Some will some won’t so what, you tried! Like for instance, I love Yoplait’s Oui line. But let’s face it, it is a bit more expensive than most. Well apparently they do not give out coupons. Boo! Oh well I tried!
Original post…..
Lately, I would say within the past year I have been writing companies that have products that I use. I have been writing them predominately if I have issues but love their product. I have read that other bloggers however, recommended writing them to tell them that you love their product and request coupons. Sometimes they send you, for instance, two free coupons for that product.
I decided to write Hefty because our trash can lid stopped staying shut after less than a year. They offered to send us a new lid! I wrote JIF when their Natural Peanut Butter was a soupy mess. I buy this on the regular and knew write from wrong consistency. They sent me a free product coupon. A few years ago I wrong Unilever regarding the new Degree Motionsense deodorant I had bought. This may sound gross but I felt like I was eating the scent every time it activated it was that strong! If you get my drift. They sent me a free coupon to pick a different Degree deodorant. Most recently I wrote Gogo Squeeze because I had noticed that the squeeze pouches that I just bought were stamped ‘best buy 7/14/14’! I had already thrown out the box and my receipt. I didn’t think they would believe me at the store so I wrote the company to see what they thought I should do. They told me they would send me a coupon for free product!
When I say write the company, all you have to do is simply go to the products website and go to the ‘contact us’ section. Fill out your information. See what topic fits your issue if there is a drop down menu. It may ask for more infotmtion regarding the product such as, LOT #, Model #, Serial #, Date on the packaging, etc.
Do not be afraid to contact a company with your concerns, they want to hear from their consumers! The only time I received somewhat ‘negative’ response was I wrote all the main companies that make toiletries such as Johnson and Johnson, Palmolive, Unilever, etc. I wrote to them a couple of years ago regarding my concern for all the cancer causing/carcinogenic ingredients. They all responded that they use the amounts that are allowed by the FDA. HA! Well what started happening in recent years? They started producing the same products or new products without Phalates, Parabens, etc. It’s a step in the right direction!
Have you received any awesome responses from companies whose products you enjoy?
